Delete your Reef Customer account

Reef Customer (package co.il.reeflogistics.customer) lets you delete your account yourself, at any time. Deletion is permanent and cannot be undone.

Option 1 – Delete from the app (immediate)

1. Open the Reef Customer app and sign in with your customer number and password.
2. Tap Profile (פרופיל) in the bottom navigation bar.
3. Scroll to the bottom and tap Delete my account (מחק את החשבון שלי).
4. Read the warning, enter your password and type the confirmation word.
5. Confirm. The account is deleted immediately and you are signed out.

You can also do this in a browser at reeflogistics.co.il/portal, on the Profile screen.

Option 2 – Request deletion by email

If you cannot sign in, fill in the fields below and press "Send deletion request". This opens your email application with a pre-filled message to office@reefbakery.co.il. We verify that the request comes from the account owner before deleting anything.

What is deleted

• The login account, password and authentication tokens
• The user profile and role assignment
• Push notification registrations and device tokens
• In-app notifications and announcement records
• Favorite products, product preferences and weekly recurring order templates
• Drop-off instructions and related media
• Contact details on the business record (contact person, phone numbers, email, notes)
• Application usage and diagnostic events linked to the account

What is retained

• Past orders, deliveries, delivery notes and shortage/surplus records, which Reef Bakery must keep for business, accounting, tax and dispute-resolution purposes
• These records stay linked to a business record that no longer contains personal contact details and is no longer connected to any login account

Retained records are kept for the period required by applicable law and are then deleted or anonymized. Full details are in the Privacy Policy.

Contact

Questions about deletion: office@reefbakery.co.il